LEGAL NOTICE
Privacy Policy
Aurum Bullion PLC respects your privacy and is committed to protecting personal data. This notice explains how personal data may be collected and used when you visit our website or interact with Aurum, together with the rights available under data-protection law.
Controller
Aurum Bullion PLC, Suite 23, Fifth Floor, 63–66 Hatton Garden, London, EC1N 8LE, United Kingdom. Company Registration No. 14346693. Aurum Bullion PLC is the controller for personal data collected through this website.
Contact for data-protection matters
Data-protection enquiries may be sent to privacy@aurumbullion.co.uk or by post to Fifth Floor, 167–169 Great Portland Street, London, W1W 5PF.
Personal data we may collect
This may include identity data, contact data, technical data such as IP address, browser/device information and time-zone information, usage data concerning interaction with the website, and marketing and communications preferences. Aurum's published policy states that it does not seek to collect special-category personal data or information concerning criminal convictions through the website.
How data is collected
Information may be supplied directly when you complete forms or contact us by post, telephone or email. Technical and usage information may also be collected automatically through cookies, server logs and similar technologies. Information may also be received from third-party technology, analytics or mapping providers used by the website.
How we may use personal data
Purposes may include responding to enquiries, administering and protecting the business and website, troubleshooting and security, analysing website use and improving services, maintaining records, communicating relevant changes and, where permitted, providing marketing communications. Processing will be undertaken on an appropriate lawful basis, which may include contractual necessity, legal obligation, legitimate interests or consent.
Retention
Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, regulatory, tax, accounting and reporting requirements. Some information may be retained for longer where a complaint or prospective legal claim requires it.
Marketing
You may ask Aurum to stop sending marketing communications at any time, including by using an opt-out mechanism in a marketing message or contacting us directly.
Sharing and international transfers
Where personal data is shared with service providers or other permitted recipients, Aurum requires appropriate treatment and security of that information. Where information is transferred internationally, appropriate safeguards should be used in accordance with applicable data-protection law.
Data security
Aurum's policy provides for appropriate organisational and technical measures designed to prevent personal data being accidentally lost, altered, disclosed, used or accessed without authorisation, with access limited to people who have a business need to know.
Your rights
Subject to applicable law, rights may include access to personal data, correction of inaccurate or incomplete information, erasure in appropriate circumstances, restriction of processing, data portability and withdrawal of consent where consent is relied upon. Aurum may need to verify identity before responding to a rights request.
Cookies and third-party links
The website may use cookies and similar technologies. You can control cookies through the consent controls provided on the site and through your browser. Third-party websites linked from this site operate under their own privacy notices.
Complaints
You have the right to raise concerns with the appropriate data-protection supervisory authority. Aurum is registered with the Information Commissioner's Office under registration ZB455414.
This page has been reconstructed and modernised from Aurum Bullion PLC's previously published privacy notice for the new website. It should be reviewed periodically to ensure it accurately reflects the technology and processing activities actually in use.